Shipping Policy

 

Welcome to Skinova. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy below.

1. Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive a confirmation email once your order has been shipped.

2. Shipping Time

Estimated delivery times may vary depending on your location:

• Domestic Orders: 2–7 business days

• International Orders: 7–21 business days

Please note that these are estimated delivery times and may vary due to customs, weather conditions, or carrier delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you may receive tracking information (when available) via email so you can monitor your shipment.

5. Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Skinova is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

6. Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country's regulations.

7. Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

8. Contact Us

If you have any questions about shipping or your order, please contact us:

Brand Name: Skinova
Email: try-skinova@gmail.com

We appreciate your trust in Skinova and thank you for shopping with us.